Introduction

Construction projects involve multiple teams, deadlines, documents and day-to-day decisions. A construction management platform helps bring many of these activities together, and Procore is one platform used by construction companies to coordinate project information and workflows.

For employees, contractors, project managers and other authorised users, accessing the right Procore account is an important first step. However, signing in can become frustrating when a password is forgotten, a verification code does not work or a project is missing from the account.

This guide explains how Procore login works, how new users can access their accounts, how to reset a forgotten password and what to do when common sign-in problems occur. It also covers account security, mobile access and practical troubleshooting steps.

Quick Answer: How Do You Log In to Procore?

To log in to Procore, visit the official Procore login page, enter the email address associated with your account, and follow the on-screen instructions to authenticate.

Depending on your company’s setup, you may need to enter a password, complete multi-factor authentication (MFA) or sign in through your organisation’s single sign-on (SSO) system.

You must have an account created or an invitation issued by an administrator of a Procore company account. After signing in, you can access only the companies, projects and tools for which your account has permission.

1. What Is Procore?

Procore is a construction management platform designed to help construction businesses manage project information and coordinate work across teams. Depending on the products and permissions available to an organisation, users can work with project documents, drawings, communications, schedules, financial information and other construction-related workflows.

The platform brings different participants in a construction project into a shared digital environment. This can help teams access current information, communicate about project tasks and reduce the need to manage every process through disconnected tools.

Who uses Procore?

Different professionals may use Procore for different purposes.

• Project managers: Coordinate project activities, documentation and communication.
• General contractors: Manage project information and collaborate with subcontractors and other stakeholders.
• Subcontractors: Access assigned project information and complete relevant tasks.
• Owners and clients: Review information and monitor aspects of a project, depending on their access.
• Field teams: View drawings, documents and other information needed to carry out work.

The tools available to each user depend on the company’s Procore setup and the permissions assigned to that account.

Why is Procore login important?

Logging in connects a user to the correct company account and its authorised projects. Without access, a team member may be unable to view documents, review updates or complete tasks assigned through the platform.

For that reason, it is important to use the correct email address and follow the sign-in method configured by your organisation.

2. How to Log In to Procore

If you already have a Procore account, follow these steps to sign in.

Step 1: Open the official login page

Visit login.procore.com or use the official Procore web application at app.procore.com.

Using the official address helps you avoid lookalike websites that may attempt to collect your credentials.

Step 2: Enter your registered email address

Type the email address associated with your Procore account and select the option to continue.

If your employer or client invited you using a particular email address, use that exact address. An alternative personal or work email may not have the required permissions.

Step 3: Complete the authentication process

Follow the prompts displayed on the login page. Depending on your organisation’s configuration, you may need to enter your password, continue through an SSO provider or complete an additional verification step.

If your account requires MFA, complete that step before expecting to reach your project dashboard.

Step 4: Select a company if prompted

Users who have access to more than one Procore company account may be asked to choose the appropriate company before continuing.

Select the organisation associated with the project you need to access.

Step 5: Open your project

After successful authentication, navigate to the relevant project and open the required tool. Your available projects and features depend on the permissions assigned to your account.

3. How New Users Can Access Procore

New users sometimes assume they can create a Procore account independently by visiting the login page. However, Procore’s documented process requires an invitation from an administrator of an active company account.

Step 1: Request an invitation

Contact the Procore administrator at your company, or the appropriate project contact, and ask them to add you to the relevant company or project.

Provide the correct work email address and any information they need to identify your role.

Step 2: Check your invitation email

Look for an email inviting you to Procore. If it is not in your inbox, check your spam or junk folder and confirm that the administrator used the correct address.

Step 3: Set up your account

Open the invitation and follow its instructions. You may be asked to create a password or complete another account setup step.

Follow the requirements displayed on the screen rather than relying on an old password guide.

Step 4: Sign in and verify your access

Return to the official Procore login page and authenticate using the account details you have established.

If the project does not appear, ask the administrator to confirm that your user account was added to the correct company and project.

Important: Receiving an invitation does not necessarily mean you have access to every project belonging to that company. Access is controlled by the permissions assigned to you.

4. How to Reset a Forgotten Procore Password

If you cannot remember your password, use Procore’s official recovery process.

Steps to reset your password

1. Open the Procore login page.
2. Enter your account email address and continue as prompted.
3. Select the Forgot Password? or equivalent password recovery option when it appears.
4. Follow the instructions sent to your registered email address.
5. Create and confirm a new password that meets the displayed requirements.
6. Return to the login page and sign in using your updated credentials.

The precise screen sequence may vary depending on the account’s authentication configuration.

What if the password reset option does not work?

First, check that you entered the correct email address and look for the recovery email in your spam folder.

If your company uses single sign-on, Procore’s standard password reset process may not apply to your account. In that situation, contact your company’s IT team or identity provider administrator.

You can also consult Procore’s official forgot-password troubleshooting guide.

Check the password requirements

Procore’s published password guidance includes requirements such as minimum length, uppercase and lowercase letters, a number, a special character and restrictions on reusing recent passwords. The exact requirements may be controlled by your company’s account policies.

If your new password is rejected, carefully review the requirements displayed during the reset process.

5. How to Fix Common Procore Login Problems

A failed login does not always mean your account has been disabled. The cause may be an incorrect email, an authentication issue, a browser problem or a temporary service interruption.

Use the following troubleshooting table to identify a sensible next step.

Login problem	What to try
Incorrect password	Check spelling, capitalisation and the email address; reset the password if necessary.
Forgotten email address	Ask your Procore company administrator to verify the email linked to your user account.
No password reset email	Check spam, verify the registered email and try the recovery process again.
MFA code not working	Confirm the verification method and follow the official recovery instructions.
Account locked	Follow the account recovery process or contact your company administrator.
Access denied	Ask the project administrator to review your permissions.
Page will not load	Refresh the page, try another supported browser and check Procore’s service status.
Error 404	Verify the URL and confirm that the page or project link is correct.
Error 500	Retry after a short wait; if the issue persists, check service status and contact support.

Procore provides a dedicated login troubleshooting resource and a guide to common login error messages.

Try a different browser

If the login page behaves unexpectedly, open it in another supported browser. You can also try a private or incognito window to determine whether stored cookies or extensions are contributing to the issue.

If the alternative browser works, clear the relevant browser cache and cookies before trying the original browser again.

Check your internet connection

A slow or unstable connection can interrupt authentication or prevent the login page from loading properly.

Try opening another trusted website. If other sites are also unavailable, resolve the connection problem before changing your Procore account settings.

Check for a service interruption

Occasionally, the problem may be on the service provider’s side rather than with your account.

Visit Procore’s status page to check for reported incidents or scheduled maintenance. If an outage is confirmed, waiting for the service to recover may be the most practical option.

Avoid repeated incorrect attempts

Repeatedly entering the wrong credentials can trigger an account lockout under some company policies. If you are uncertain about your password, use the official recovery process instead of continuing to guess.

6. How Procore MFA and SSO Work

Companies may configure additional authentication controls to protect project information and business data. Two terms that frequently appear during Procore login are multi-factor authentication and single sign-on.

What is multi-factor authentication?

Multi-factor authentication (MFA) adds a verification step beyond your password. Depending on your account setup, Procore may support an authenticator app, an eligible SMS verification method or a recovery code.

To complete MFA, sign in with your account details and follow the verification prompts displayed by Procore.

If you lose access to your verification method, use your saved recovery code where applicable or contact your company’s administrator for assistance.

Never share verification codes or recovery codes with another person. Procore advises users to keep these credentials private.

What is single sign-on?

Single sign-on (SSO) allows an organisation to manage authentication through an identity provider. Rather than maintaining a separate password for every service, users authenticate through the organisation’s configured sign-in system.

If your company uses SSO, follow its login prompts. Password resets may need to be completed through your employer’s identity provider or IT department instead of Procore.

What if you change your phone?

If your MFA method relies on a phone number or authenticator app, plan for changes before replacing or resetting your device.

Where available, update your verification settings while you still have access to your account and store recovery information securely. If you are already locked out, contact the appropriate company administrator.

For more information, consult Procore’s official MFA documentation.

7. How to Access Procore on a Mobile Device

Construction teams often need project information while away from a desk. Procore provides mobile applications that support selected project workflows, depending on the device, product features and account permissions.

General mobile login steps

1. Install the official Procore application from the appropriate app store.
2. Open the application and choose the login option.
3. Enter the email address associated with your Procore account.
4. Follow the password, SSO or MFA prompts required by your organisation.
5. Select the appropriate company or project if prompted.
6. Open the tools available to your account.

The precise interface may vary by device and app version, so follow the current on-screen instructions.

What if the mobile app will not sign in?

Try the following:

• Check that you are using the correct Procore account email.
• Update the application if a newer version is available.
• Confirm that your device has a working internet connection.
• Complete any required MFA or SSO steps.
• Restart the application and try again.
• Contact your administrator if your account or project access may have changed.

If the web application works but the mobile application does not, include your device type and app version when reporting the issue to support.

8. What to Do If a Project Is Missing

Sometimes a user can log in successfully but cannot find a particular project. This is different from a password or authentication problem.

Confirm the correct email address

A project administrator may have invited you using a different email address from the one you normally use.

Ask the administrator to verify the address associated with your project access. This is particularly important if you work with multiple companies or clients.

Check the selected company

If your account has access to multiple Procore company accounts, confirm that you selected the organisation connected to the project.

The correct login alone will not display projects associated with a different company selection.

Request the necessary permissions

Your administrator may need to add you to the project or update your permissions.

Explain which project you need, what task you are expected to complete and which tool or document you cannot access. This information can help the administrator diagnose the problem.

Verify the project link

If you are opening a saved link from an email or document, confirm that it is complete and points to the correct project.

An old or malformed URL may lead to an error even when your account is working properly.

9. Procore Login Security Tips

Construction platforms can contain commercially sensitive information, so protecting your account is important.

Use a unique password

Choose a password that you do not use on other websites. A reputable password manager can help you create and store strong credentials securely.

Protect verification codes

Never share MFA codes, passwords or recovery codes through email, chat or an unsolicited phone call. Legitimate support processes should not require you to disclose your password.

Be cautious on shared devices

If you use a shared computer, avoid saving your login details and sign out when you finish. Do not leave a session open where other people may access project information.

Check the website address

Use Procore’s official login page or a trusted company link. Be cautious of emails that direct you to unfamiliar domains or ask you to disclose account credentials.

Keep your contact details current

Ensure that your recovery email and verification methods remain accessible. If your organisation controls these settings, ask the appropriate administrator how to update them.

Report suspicious activity

If you suspect that someone has accessed your account without permission, contact your company administrator or IT team promptly. Follow your organisation’s security procedures and change credentials through the official process if instructed.

10. Final Thoughts

Procore login  is the starting point for accessing construction project information, but successful access depends on more than entering a password. Users need the correct account email, an invitation from the relevant company, appropriate project permissions and any authentication methods required by their organisation.

If you encounter a problem, identify whether it relates to your password, MFA, SSO, browser, service availability or project permissions before attempting a fix. This approach can save time and reduce unnecessary account lockouts.

For the safest and most accurate assistance, begin with Procore’s official login page and support documentation. If the issue involves company-managed access, contact your administrator rather than trying to bypass the organisation’s security settings.

Can I create a Procore account by myself?

Procore’s documented login instructions state that a company account administrator must invite you. Contact the administrator of the company whose projects you need to access.

How do I reset my Procore password?

Open the official login page and use the password recovery option. Follow the instructions sent to your registered email. If your company uses SSO, your IT team or identity provider may need to handle password recovery.

Why is Procore not accepting my password?

Possible reasons include a typing error, the wrong email address, an outdated password or company-specific authentication requirements. Check the details and use the official recovery process if necessary.

Why can't I see my Procore project after logging in?

You may have selected the wrong company account, used a different email address or not been granted project access. Ask your Procore administrator to check the account and project permissions.

What should I do if Procore MFA is not working?

Confirm that you are using the enrolled verification method and follow the on-screen recovery steps. If you cannot regain access, contact your company administrator for help resetting or restoring your MFA configuration.